Terms of Service

Last Updated: 15/12/2025

These Terms and Conditions are governed by Czech law, in particular Act No. 89/2012 Coll., the Civil Code, Act No. 634/1992 Coll., on Consumer Protection, Act No. 110/2019 Coll., on Personal Data Processing, and EU Regulation 2016/679 (GDPR) and EU Regulation 2022/2065 (Digital Services Act – DSA). All disputes will be resolved by the competent courts of the Czech Republic in Prague. Consumers may use out-of-court dispute resolution under Section 12 et seq. of the Consumer Protection Act at the Czech Trade Inspection Authority (CTIA), Central Inspectorate – ADR Department, Štěpánská 15, 120 00 Prague 2, e-mail: [email protected], web: adr.coi.cz, or the European Commission's ODR platform: http://ec.europa.eu/consumers/odr/

1. Definitions

  • Bohemka.eu / Provider: Vojtěch Ihnát, IN.: 23040131, provider of Services.
  • ADMIN: Administrator or technical support of Bohemka.eu.
  • OWNER / User: The person ordering and using the Service (paid or sponsored); also includes the payer, unless stated otherwise.
  • AUTHORIZED PERSON: Person authorized by the Owner to modify the Service.
  • GS: Game servers provided by Bohemka.eu.
  • Cloud OBS: Virtual machine for streaming and recording (basic version).
  • FTP: File Transfer Protocol for file transfer.

2. Ownership and Rights of Use

Services are provided on a subscription or one-time payment basis, which grants rights of use for the duration of the active subscription. All server hardware, firmware, configuration, and basic installation remain the exclusive property of the Provider.

Users may not resell, rent, or transfer rights to access or use the Services to third parties without the written consent of the Provider. The Provider may use servers for internal testing, network balancing, or event-based operations, provided this does not significantly affect the normal use or performance of the Service.

The basic installation of the GS is in accordance with the license agreement of the respective game (freely available files are used; Bohemka.eu owns original copies of the games). When modifying the GS or Cloud OBS settings, responsibility for license compliance passes to the User.

3. Use of Services

3.1 General Obligations of the User

Users agree to maintain lawful and responsible use of the Services, including:

  • Keeping access credentials (passwords, SSH keys) secure.
  • Responsibly maintaining software updates and configurations.
  • Refraining from actions that would damage, overload, or interfere with the Bohemka.eu network.

3.2 Specific Rules for GS

  • GS is a publicly accessible service; files for operation are accessible via FTP (except where prohibited by the license agreement).
  • ADMIN may not change settings without the Owner's consent, except for bug fixes, overload prevention, or optimizations.
  • Prohibited modifications: Changing parameters affecting the fee (e.g., number of slots, exceeding the player limit including bots), changing the game, IP/ports; interfering with the query protocol (server must display accurate information); modifications causing server crashes; using FTP for unrelated data. For Minecraft, Mojang EULA applies; hack/cheat servers (e.g., "Hack vs Hack") are prohibited; for Rust with OxideMod, modded: false must not be used.
  • In case of copyright disputes, the Owner must cooperate.
  • Violation leads to GS shutdown for a time determined by ADMIN; without right to compensation.

3.3 Specific Rules for Cloud OBS

  • Prohibited activities: Hosting illegal/malicious content; torrents, file sharing, public hosting; cryptocurrency mining, DDoS attacks, network scanning; proxy/VPN/relay operations; violation of Czech/European laws.
  • Users may not interfere with virtual machine settings (including overclocking); unauthorized modifications void support and lead to termination.
  • Third-party software (e.g., OBS, ffmpeg) is subject to their licenses; the User is responsible for compliance.

3.4 Storage Space and Fair Usage

  • Adhere to storage limits associated with the package; exceeding leads to a warning and potential data deletion (only for related data).
  • For unlimited packages, Fair Usage applies; in case of unreasonable use, an admin will contact you and your service may be suspended until resolved. Large dynmaps, logs, or backups may be deleted.
  • Users are solely responsible for data backup; the Provider does not guarantee recovery.

3.5 Remote Access and Maintenance

  • Login credentials are unique; do not share them.
  • The Provider may access the service remotely for maintenance, upgrades, or network balancing. Temporary announced interruptions may occur at any time; we try to minimize these outages.

3.6 Mechanism for Reporting Illegal Content (under DSA)

Users can report suspected illegal content (e.g., copyright infringement, malware, hate speech) via the ticket system or email at [email protected]. The Provider will confirm receipt within 24 hours, inform of the decision (removal or rejection) within 7 days, and provide justification (including legal basis and use of algorithms, if relevant). Suspicion of a criminal offense threatening life/safety will be reported to relevant authorities (e.g., Police of the CR). For micro/small enterprises, some obligations are exempt, but basic protection applies.

4. Personal Data Protection (GDPR)

Bohemka.eu processes personal data only to the extent necessary for the performance of the contract, legal obligations, or legitimate interests (under GDPR and Section 5 of Act No. 110/2019 Coll.). We obtain data directly from Users. Providing data is mandatory for the provision of Services; without them, services cannot be activated.

4.1 Controller and Processor

  • Controller: Vojtěch Ihnát, [email protected], IN.: 23040131.
  • Data Protection Officer: Not appointed (not required by law).

4.2 Processed Data

  • For contract performance/laws/legitimate interests: Business name, ID No./VAT ID, billing address, IP address, country, identification data of the Owner/payer, confirmation of majority.
  • Customer account: Nickname, email, country, language; optionally security question.
  • Services and usage: Type/specification of services, history of changes, payments, access, settings (e.g., email + IP).
  • Operational/localization data: IP/URL, date/time of operations, browser/OS type, data flows, load (CPU/RAM), logs (access, error, FTP, support) – kept max. 6 months.
  • Communication: Emails, chat, video calls related to Services.
  • Cookies: Used for better website functioning (with opt-out option).
  • By accepting these terms and conditions, the user confirms they are of legal age or have the consent of a legal representative to transfer personal data to Bohemka.eu for processing.

4.3 Retention Period

  • Basic data: 10 years from contract termination (for accounting/tax purposes, VAT Act, Electronic Communications Act).
  • Operational logs: 6 months (for security and cooperation with authorities).
  • Account deletion: On request, after termination of active Services; deactivation while services are active. Consent to retention cannot be revoked for legal purposes.

4.4 Backup

All data is regularly backed up; upon restoration, it is adjusted in compliance with GDPR. The Provider does not interfere with backup content.

4.5 Data Subject Rights

The User has rights under GDPR: access, rectification, erasure, restriction of processing, portability, objection, withdrawal of consent (where relevant). Requests to [email protected]; decision within 30 days. In case of complaint, contact the UOOU (www.uoou.cz).

5. Complaints and Liability

5.1 Complaints

  • Report a fault immediately via ticket or email; the fault duration counts from reporting.
  • The Provider will start resolution within 5 working days and inform about progress.
  • Compensation for faults caused by the Provider (not third parties, e.g., DDoS): Adding days to the subscription (min. 1 day).

5.2 Right to Refund and Withdrawal

  • Full non-functionality >2 weeks/month: Refund of the full amount.
  • The consumer has the right to withdraw from the contract within 14 days of ordering without giving a reason, if the service has not been activated. By agreeing to immediate start (e.g., GS installation), this right is lost. Withdrawal is possible via ticket on Discord or by sending an email to [email protected]
  • The right expires upon fault caused by the User (e.g., non-standard settings).

5.3 Limitation of Liability

The Provider is not liable for indirect/consequential damages, data loss, or outages (except for gross negligence). We fix failures from normal use for free; for damages caused by user misuse, 26 EUR/hour + parts cost is charged. No warranties beyond the law. The Provider is not liable for interruptions caused by force majeure (e.g., natural disasters, wars, third-party outages like DDoS from external actors) if they inform the User as soon as possible.

5.4 Termination and Suspension

  • Violation leads to immediate suspension/termination of service without refund; data may be deleted. Upon restriction or removal of content, we provide justification no later than the day of the decision. The User has the right to an internal complaint within 14 days via ticket; decision within 5 days.
  • The User may terminate the service at any time; the service will be cancelled after the paid period expires.

6. Payments and Renewal

Services are paid in advance monthly/yearly/etc.; the contract automatically renews for the same period unless the service is terminated at least 1 day in advance. Non-payment leads to immediate service suspension and deletion of all data after 7 days. Payment details are listed in the price list on the website.

7. Optional Add-ons

  • Basic Services include continuous access; add-ons (e.g., upgrades) are optional and do not affect the basic service unless stated otherwise.
  • Contact for questions: [email protected] or Discord. These Terms replace previous versions and are an integral part of the contract.
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